From checkout to delivery, we aim to make your shopping experience seamless and transparent. Here you’ll find details on processing times, international shipping, order tracking, and how to handle modifications or delivery concerns. Our goal is to keep you informed at every step, so your order arrives smoothly and on time.
1. How can I track my order?
You will receive an email with tracking details once your order has been dispatched.
2. How are shipping costs calculated?
Shipping costs are calculated at checkout based on delivery address, package weight, and the service selected.
3. Is shipping insurance or order tracking included?
All shipments include tracking. Insurance may be available depending on the shipping method chosen at checkout.
4. What should I do if my package is delayed or lost?
If your shipment does not arrive within the expected timeframe, please contact our client service team at [email] for assistance.
5. Can I combine shipping on two separate orders?
Unfortunately, our current fulfilment process does not allow separate orders to be combined once placed.
6. Where will my shirts be shipped from?
All shirts are made and shipped from Singapore.
